*****Partial listing of resume.*******
******Please sign up for full access.****** L 4.0. * NCTS Converged IP Telephony Solutions. * NCSS CallPilot 4.0 Install & Maint. * NCSS CallPilot 4.0 System Admin. * NCDS CallPilot 4.0 * NCSS Contact Center Manager 6.0 Install & Maint. * NCSS Contact Center Manager 6.0 Technical Support. * NCDS Contact Center Manager 6.0
PROFESSIONAL EXPERIENCE Connect Communications Inc. New York, NY 05/08-Present Senior Nortel Engineer/Consultant * Installs BCM 50/200/400 * Trouble shoot BCM 50/200/400 and Avaya Partner * Installed CallPilot 100/150, Flash, Startalk * Maintain and upgrade the PBX Meridian Option 11C-81C. * Worked with enabling voip and connectivity * Work with floor plans in order to relocate systems * Proficient in the Microsoft Suite
Pangaia Partners/Nortel Networks Paramus, NJ 01/08 - 03/08 Senior Nortel Technician/Consultant * Install CS1000 with Rel 4.5 * Trouble calls for CS1000 Rel 5.0 * Worked with enabling voip and connectivity * Maintain and upgrade the PBX Meridian Option 11C-81C * Work with floor plans in order to relocate systems * Proficient in the Microsoft Suite
Unitell Communications Deerfield Beach, FL 09/06 - 12/07 Senior Nortel Technician/1099 worker * Maintain and performed Trouble calls on Nortel Options 11C - 81C. * Maintain and upgrade the PBX Meridian Option 11C-81C. * Work with floor plans in order to relocate systems * Meridian Mail, Call Pilot, OTM, Symposium. * Succession 3.0 - 4.50, CS1000S, CS1000M and CS1000E. * Worked with voip/ Qos and signaling server / element manager. * Proficient in the Microsoft Suite * Worked in the Tri-State Area.
Ronco Communications Burlington, MA 07/06 - 09/06 Senior Nortel Technician/Consultant * Maintain and performed MAC, and upgrades on Nortel Options 11C-61C. * BCM 200/400 with Call Pilot and IP Platform. * Meridian Mail, Call Pilot, OTM, Symposium, Succession 3.0 - 4.5, * CS1000E, CS1000M AND CS1000S. * Worked with Voip/ Element Manager/ Signaling server. * Work with floor plans in order to relocate systems * Proficient in Microsoft Suite * Worked in the Tri-State Area.
Convergence Services Inc. Anaheim, CA 01/06 - 07/06 Senior Nortel Technician/Consultant * Maintain and repaired Nortel Options 11C - 81C. * BCM 200/400 with CallPilot and IP Platform. * Meridian Mail, Octel 250, OTM, Symposium, Succession 3.0 - 4.5. * CS1000S, CS1000E and CS1000M. * Worked with Voip/ Element Manager/ Signaling Server. * Work with floor plans in order to relocate systems * Proficient in Microsoft Suite * Worked in the Tri-State Area.
Coach, Inc., New York City, NY 09/05 -12/05 Senior PBX Meridian Technician/Consultant
Maintain and performs MAC´S on Meridian PBX option 81C Succession 3.0 PBX
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